6 Ways to Anticipate, Deliver and Measure Customer Satisfaction The data clearly indicates that personalization efforts that go beyond the generic can make consumers feel seen and valued, opening the door to increased sales and long-term loyalty. These insights paint a nuanced picture of consumer sentiment towards AI. Companies that understand these subtleties are better […]

What to expect from the next generation of chatbots: OpenAIs GPT-5 and Metas Llama-3 GPT-4 sparked multiple debates around the ethical use of AI and how it may be detrimental to humanity. It was shortly followed by an open letter signed by hundreds of tech leaders, educationists, and dignitaries, including Elon Musk and Steve Wozniak, […]