The monday.com platform also boasts one of the best knowledge bases I’ve seen. Monday.com provides a unique array of management tools that can help you stay on top of projects and attain maximum productivity while ensuring team members hit crucial deadlines. Zoho CRM has also worked to integrate artificial intelligence (AI) into its features, though […]

For customer service and support, a social CRM translates to a quicker and more efficient method for addressing any customer feedback, whether positive or negative. Posts from multiple social channels are aggregated in one place, meaning you’ll be better equipped to keep up with what’s happening with customers, leads, and the public in real-time. While […]